WE SIMPLIFY RATHER THAN COMPLICATE
Zee Tech Support is an Australian company and a leading name in the global BPO industry. As an ITES industry leader, offering premium contact centre solutions to brands and companies across multiple industries and business verticals. We do not simply provide ‘outsourcing’ but also focus on growth and garnering loyal customers for your business.
We are popular for our customized call centre services that can be easily moulded to your business requirements and industry-specific guidelines. At Zee Tech Support, we pay close attention to recruitment, consultation, monitoring, management and quality control.
In terms of outsourcing medical services, we are responsible for the complete procedure of medical billing, coding, transcription, quality control, proofreading and database management. We guarantee compliance with the Australian Privacy Act 1988 and HIPAA.
Thanks to our modern integration technology, our team can work efficiently with our clients and keep them up-to-date. Our well-equipped agents ensure quality customer care that will be memorable for your customers. Let’s work together and foster your business.
What are the benefits of hiring Us?
Business Growth
Increase the capacity for your business to take on more work and grow sustainably.
Reduced Cost
Save up to 70% on employment cost and reinvest to foster your business.
24/7 Availabilty
Providing 24/7 availability for better customer retention, improved loyalty and conversion rates.
FAQ
A: Outsourcing advantages vary business to business, following are the key advantages you can take from outsourcing:
- lower costs (due to economies of scale or lower labor rates)
- increased efficiency
- variable capacity
- increased focus on strategy/core competencies
- access to skills or resources
- increased flexibility to meet changing business and commercial conditions
- accelerated time to market
- lower ongoing investment in internal infrastructure
- access to innovation, intellectual property, and thought leadership
- possible cash influx resulting from transfer of assets to the new provider
A: When it comes to data security, Zee Tech Support takes it very seriously. When you share your data with your employees in the Pakistan and Australia, you can feel secure knowing that Zee Tech Support has put various levels of security in place to protect it.
Each of our clients has a separate team of agents assigned to them. Additionally, we have physically separate different portions of our network. Modern firewalls are installed here, and we can also put any additional security measures you desire in place.
A: Yes, outsourcing is not only a strategy for large businesses with substantial finances. Technology advancements recently have opened up outsourcing to companies of all sizes. Indeed, outsourcing helps small and medium-sized businesses that are wanting to expand scale their operations more efficiently.
A: Up to 70% of costs can be cut by outsourcing to Pakistan. These financial savings are a result of Pakistan having extraordinarily reduced living expenses in comparison to Western nations.
At , Zee Tech Support we charge a monthly fee to assist you reduce expenses and concentrate on expanding and developing your business. Infrastructure, hiring and training, security, employee perks, and administration are all included in one monthly payment.
A: An outsourced staff can perform almost every task your team performs online, over the phone, or via a computer programme. All they require to do the task is the required training, assistance, and software.
Take a look at the top 10 offshore roles you need right now to boost your capabilities and increase your profits. Accounting and finance, technology, IT support and development, customer services, real estate, marketing, and human resources are just a few of the fields where offshore works well. We at Zee Tech Support, can recruit team members in Pakistan who meet the standards of your company due to our access to a substantial pool of Pakistani talent.
A: Your one-time comprehensive invoice provided by us that you’ll receive each month includes all of the payments of your outsourced workforce.
A: We provide VOIP services that can match private, toll-free, or area code numbers of your choice. However, there might be an additional expense for this, which we will go over with you as we assemble your offshore team.